Jennifer L. Friedman

2010 Allen Blvd. #1
Middleton, WI 53562
(608) 238-7627 (leave message)

Education and Credentials

Awarded Level I Consumer Health Information Specialization by the Medical Library Association, May 2003

University of Wisconsin--Madison School of Library and Information Studies, May 1995
Degree: Master of Arts in Library and Information Studies (ALA-MLS)

Lawrence University, Appleton, Wisconsin, June 1993
Degree: Bachelor of Arts in French with interdisciplinary area in linguistics
Received: Estelle Ray Reid Scholarship in Library Science


2007-present Mendota Mental Health Institute
Responsibilities: All aspects of running Patients' Library including circulation, interlibrary loan, managing periodicals, budgeting and purchasing, reference, bibliographic/internet instruction, supervising patient worker, cataloging, etc.
2004-2006 Wisconsin Reference & Loan Library
Library Services Assistant Senior
Responsibilities: interlibrary loan, original cataloging/metadata work for Wisconsin Digital Archive Project
2000-2003 Gundersen Lutheran Medical Center
Consumer Health Librarian
Responsibilities: consumer health information reference, webpage management, collection management including acquisitions and cataloging, medical reference, volunteer supervision, community outreach
1999-2000 Dental Hygiene Association of Wisconsin
1997-2000 Northern Wisconsin Area Health Education Center, Wausau, WI
based at Marshfield Clinic Medical Library, Marshfield, WI
Project Librarian
Responsibilities: consumer/patient health, supervision of assistant, rural outreach, medical reference, Internet/bibliographic instruction, cataloging, website design and maintenance
1996-1997 North Dakota State Library, Bismarck, ND
Reference/Cataloging Librarian
Responsibilities: reference, cataloging, government documents, website design
1996 Wisconsin Reference and Loan Library, Madison, WI
Library Assistant I
Responsibilities: interlibrary loan, collection management
1995-1996 Monona Public Library, Monona, WI
1995-1996 Wisconsin Peer Review Organization Library, Madison, WI
Responsibilities: original cataloging, bibliographic instruction, database
and Internet searching, medical reference
1994-1995 University of Wisconsin--Madison, Mills Music Library, special project:
Student cataloger, Pakistani Music Cassettes Collection
Responsibilities: collection management, copy cataloging
1993-1995 University of Wisconsin--Madison, Memorial Library Special Collections
Student worker/indexer
Responsibilities: indexing, periodicals, alternative/small press materials
1993 (summer) State of Wisconsin Law Library, Madison, WI
Student worker
Responsibilities: circulation and ready reference, government documents
1992-1993 Outagamie County Historical Society, Appleton, WI
Archival assistant
Responsibilities: cataloging, indexing, archival activities
1990-1993 Lawrence University Writing Lab, Appleton, WI
Responsibilities: written/oral communication, teaching writing skills
1992 (summer) University of Wisconsin Extension Library
Student worker
Responsibilities: collection evaluation, special collections

Publications and Conference Presentations

"How will HIPAA affect your consumer health information services?" in "Consumer Connections" column, Journal of Hospital Librarianship, 4(1), March 24, 2004
Workshop: "Consumer Health Information Services in the Public Library", with Melinda Orebaugh, Winding Rivers Library System, June 2001, La Crosse, WI.
Presentation: "Providing Consumer Health Information Services", with Melinda Orebaugh,Wisconsin Library Association conference, November 2000, Green Bay, WI.
Presentation: "Using the Internet as a Resource and Research Tool", Health Summit 2000/Wisconsin Public Health Association conference, June 2000, Madison, WI.
Panel discussion: "BadgerLink Users Group", Wisconsin Library Association conference, October 1999, La Crosse, WI.
Poster: "Outreach to Rural Health: Simple Internet Strategies", Midwest Chapter MLA conference, October 1999, Grand Rapids, MI.
Paper: "Linking Strategies: Effective Communication in Outreach", Midwest Chapter MLA conference, October 1999, Grand Rapids, MI.
Presentation: "Effective Rural Library Outreach: Communication and Training", National AHEC Workshop, August 1999, Louisville, KY.
Panel discussion: "From the Ridiculous to the Sublime: Automating When it Seems Impossible", Medical Library Association conference, May 1999, Chicago.
Poster: "Outreach to Rural Health: Simple Internet Strategies", Medical Library Association conference, May 1999, Chicago.
Poster: "Northwoods HealthNet: Serving Rural Communities", Midwest/Southern Chapters MLA conference, October 1998, Lexington, KY.
"Banswork: a new library application" (humor), The Auckland Librarian, March 1998.

Professional Interests

Member of Medical Library Association and regional/state chapters.

Professional service includes:


Excellent written and oral communication skills, including reference interviewing, newsletter writing, training, demonstration and hands-on computer workshops, writing instructional materials, and confidentiality practices.

Computers: Word processing and other software, many automated catalog types, OCLC searching/cataloging, Internet resources and searching, MEDLINE and other online searching, HTML/webpage design
Foreign languages: Fluent in French, reading knowledge of Italian

Personal Interests and Volunteer Work

1989-1991: Edison Elementary School Library, Appleton, WI, library aide
1995-1996: UW-Madison Mills Music Library, Madison, WI, Wisconsin music history indexing project
1995-1996: Wisconsin Reference and Loan Library, Madison, WI, fiction last copy project
1995-1997: Internet Public Library online reference project
1999-present: Various offices including newsletter editor, webmaster, public relations specialist, and event planner/manager in several local chapters of the Society for Creative Anachronism, a medieval re-creation society

Other interests include: historical costuming and needlework, choral and early music, computers, historical re-enactment, traveling, reading, swimming.

References available on request.

Other information available in credentials packet on file at the School of Library and Information Studies, University of Wisconsin--Madison, 4217 Helen C. White Hall, 600 N. Park Street, Madison, WI 53706, or call (608) 263-2900.

This resume last modified: November 2007.
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